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Connect a Microsoft account (Outlook.com, Hotmail, Live or Microsoft 365)

Choose Microsoft account, sign in in your browser, and the mailbox joins your inbox with its calendar.

  • [microsoft]
  • [settings]

Goal

Bring an Outlook.com, Hotmail, Live or Microsoft 365 mailbox, and its calendar, into PowerMail.

Before you start

  • PowerMail installed.
  • The address and password of your Microsoft account, personal or work or school.
  • A default browser set in Windows; the sign-in opens there.

Steps

  1. Open the account menu Click Add account at the bottom of the left pane. You can also open Settings > Accounts and click Add account on the Add a mailbox card. On a first start, the welcome tour's Connect account button and the welcome screen's Connect account button open this same menu.
  2. Choose Microsoft account The menu lists Microsoft account, Google Gmail, Apple iCloud Mail and Other provider (IMAP). Click Microsoft account.
    The Add account menu: Microsoft account, Google Gmail, Apple iCloud Mail and Other provider (IMAP).
    Add account at the bottom of the left pane opens the provider menu.
  3. Sign in in your browser Microsoft's sign-in opens in your default browser and asks you to pick an account. Pick yours or enter its address, and sign in. If the browser is already signed in to Microsoft, picking the account may be all it asks. If Microsoft asks whether PowerMail may access your mail and calendar, accept.
  4. Close the tab and go back The browser shows Account connected: you can close the tab and return to the app. In PowerMail the new account appears in the left pane, opens, and its mail starts loading.
  5. Check it in Settings Open Settings > Accounts. The account is listed with Microsoft account under its address. Expand it to change its Color and picture, see its Signature, switch Instant new mail on or off, or Sign out.
    Settings, Accounts: the Add a mailbox card and two connected Microsoft accounts.
    Connected accounts in Settings, each with its colour. Demo data in an invented mailbox.

Tips

  • Every Microsoft sign-in shows the account picker, so you can add a second or third Microsoft account the same way.
  • Installing the beta needs a personal Microsoft account, but inside PowerMail you can connect work or school Microsoft 365 mailboxes too.

Result

The Microsoft mailbox is in the left pane and in the unified inbox, and its calendar is in the Planner.

If something goes wrong

  • The browser shows Sign-in didn't finish. The sign-in was cancelled or couldn't be completed. Close the tab, then choose Add account > Microsoft account again.
  • PowerMail says Sign-in cancelled. The sign-in was cancelled, or the browser was left open for more than five minutes. Start again from Add account > Microsoft account.
  • You closed the browser tab and PowerMail is still waiting. PowerMail waits up to five minutes for the browser. You don't have to wait: choose Microsoft account again, and the new sign-in replaces the old one.
  • A message starts with Login failed: Microsoft didn't complete the sign-in; the text after the colon says why. Try again. If it keeps failing, send that text to us through Beta feedback in the title bar.

Common questions

Which accounts count as a Microsoft account?

Outlook.com, Hotmail and Live addresses, and work or school Microsoft 365 mailboxes.

Why does the sign-in open my browser?

PowerMail hands the Microsoft sign-in to your default browser instead of showing its own sign-in window. When you're done, the browser hands the result back to the app.

Does my Outlook calendar come along?

Yes. A Microsoft account brings its mail and its calendar, so your events show in the Planner without another step.

How do I remove a Microsoft account?

Open Settings > Accounts, expand the account and click Sign out at the bottom. The account stays as it is at Microsoft.

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